Blue Mountains Music Festival Association
PO Box 888
Katoomba NSW 2780
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
ABN:28 332 947 998

Please read the Terms and Conditions carefully.

  • The Festival will adhere to NSW Health’s Covid19 guidelines that will be in place March 18 (social distancing, mask wearing and vaccinations).

  • Should the festival be cancelled because of Covid19 then all tickets are refundable or transferable according to our Ticketing 'Terms and Conditions’

Entry

Entry to the Festival is by valid wrist-tix issued by the Blue Mountains Music Festival (the Festival) via our online ticketing partners, Ticketbooth.

The Organisers of the Blue Mountains Music Festival reserve the right to refuse entry to any person who:

  1. is not wearing a valid wrist-tix
  2. is wearing a wristband that has been tampered with
  3. cannot produce a valid eTicket
  4. produces an eTicket that has been purchased or obtained through an unauthorised source or through illegal means
  5. produces an eTicket that has been duplicated.
  6. is in possession of and refuses to surrender any prohibited or illegal object

Tickets and Wristbands

  1. Your eTicket will list the quantity and type of tickets you have purchased.
  2. You must bring a scannable facsimile of this eTicket (either hard copy or on smartphone) and bring it to the Festival to exchange for wrist-tix to enter the Festival precinct.
  3. Your eTicket will be exchanged at the Festival Box Office for the number and type of wrist-tix described on your eTicket at the festival Ticket Window.
  4. Entry to the festival precinct is by a valid wrist-tix (per person) only.
  5. Tickets are non-refundable.
  6. If the person in whose name the the eTticket is issued is unable to attend the festival, a prior arrangement (email: This email address is being protected from spambots. You need JavaScript enabled to view it.) must be made for exchanging the eTicket for wrist-tix. This arrangement is to discourage any attempt by a third party to obtain entry to the festival with your tickets.
  7. Festival Wrist-tix must be worn at all times within the Festival precinct.

Ticket Purchases

  1. There is a $2.50 booking fee per ticket.
  2. Tickets purchased via Ticketbooth are subject to Ticketbooth’s Terms of Service, which you should view on the Ticketbooth website, and the Festival’s Terms and Conditions

Ticketing (Covid-19 provisions)

  1. Tickets are sold subject to BMMF and Ticketbooth conditions of sale and to the terms and conditions of entry of each of the Event’s venues.
  2. All ticket sales are final. Once purchased, tickets are the sole responsibility of the purchaser. Tickets are not transferable under any circumstance. It is a condition of sale that tickets may not be offered for commercial re-sale and they are only valid if purchased from the BMMF exclusive ticket seller,Ticketbooth.
  3. In the event that we are forced to cancel due to COVID-19 restrictions, you will be assured a 90% refund of the ticket purchase price, minus booking fee. 10% of your ticket purchase price will be retained to assure contractors and artists are paid their retainers, if not their full contracted rate.
  4. If you are unable to attend the event due to contracting COVID-19, or COVID-19 related symptoms, or you are required to self-isolate or quarantine, or due to COVD-related state or international border closures, contact us by email at, This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange a refund. Medical or other evidence will need to be provided to the BMMF office to claim a refund. Please note, 90% of your ticket price will be refunded, as in point 3 above.
  5. No refunds or exchanges will be available unless the Event is cancelled or is rescheduled and you do not wish to attend the alternative date, or for COVID-19 related reasons as detailed above in point 4.
  6. A COVID-Safe plan will be in place in accordance with Government requirements. All attendees must comply with the relevant regulations at the time of the event.

Refunds

The Organisers of the Blue Mountains Music Festival will not refund, provide an exchange or replace any tickets where:

  1. the ticket holder is unable or chooses not to attend the event
  2. the eTicket is stolen or lost
  3. the eTicket has been duplicated
  4. the ticket holder has been refused entry or evicted from the premises in any of the circumstances outlined in the Terms and Conditions
  5. the event does not meet his or her expectations.

Changes to program

  1. While every attempt is made to present the program as advertised, the program is subject to change due to circumstances beyond the Organisers' control.
  2. The festival reserves the right to make changes without notice to the lineup whenever necessary.
  3. The Organisers of the Blue Mountains Music Festival will not refund tickets if the patron is dissatisfied with the change in programming.

Security

The Organisers of the Blue Mountains Music Festival reserve the right to evict any person who:

  1. is not wearing a Festival wristband
  2. does not comply with the Terms and Conditions as outlined in this document
  3. is in possession of any illegal item. Bags may be searched prior to entry to the Festival Precinct
  4. involved in any illegal activity, including underage drinking. The offender's Festival wristband will be removed and the offender will be escorted off the site.
  5. is behaving in a manner that reasonably interferes with other patron's enjoyment of the Festival.
  6. is causing damage or threatens the safety of other people on the Festival site.

Alcohol

  1. The Blue Mountains Music Festival is a licensed event. BYO alcohol will not be permitted on site.
  2. Any person found involved in underage drinking will have their bracelet removed and escorted from the site.

Copyright

  1. Sound/video recordings of performances cannot be made without the prior written consent of the festival.

Footwear

  1. In the interests of safety, footwear must be worn at all times.

Pets

  1. No pets are allowed on the Festival site.

Smoking

  1. The entire festival precinct is a Smoking-free area.
  2. No smoking is permitted in any performance venue, festival food and beverage area or in an area where a festival event takes place.